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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hi, I had the same issue with 'Total Security 2017'. I did not turn off the firewall or windows defender I just removed the program with the uninstall toolkit https://www.bitdefender.com/site/view/uninstall_consumer_paid.html, rebooted my laptop and connected to the internet with a LAN cable not over WI-FI and it worked.…
