Darron

Peter, I think we may have a related problem. If I restart before the update - I don't encounter any issues otherwise I can't reboot in any mode other than safe mode. Although it is no consolation at least we know we're not alone on this. There seems to be plenty of other threads with fairly quick replies but I haven't had…

We have quite a few comp's running BD - I now have another comp (desktop with XP SP 3 & BDIS 2011) but on this one, the mouse freezes unexpectedly on a daily basis. Only by using keyboard controls can I get it back to restored condition. Again, have clean installed (etc) multiple times on this comp - but no success. I'm…

Sorry - I meant BD IS 2011 in 4) above (for some reason I don't appear to be allowed to edit my posts)

I've finally managed to get rid of PC Anywhere now, but exactly the same outcome as before; 1. run BD uninstall tool 2. CCleaner registry 3. restart 4. download & run PD IS 2011 5. restart 6. laptop screams (fan operates extremely fast as when under significant load); nothing on screen & even after leaving for 12 hours has…

sorry I meant that Norton PC Anywhere won't uninstall - I can't get it to remove from add/remove in control panel

Let's try something ! Downlod the Total Internet Security 2008 intalation kit && the uninstall tool from the BD site ! ( http://www.bitdefender.com/site/Downloads/ && http://kb.bitdefender.com/KB333-en--How-to...itDefender.html ) Un plug your internet cable ! Use the tool to remove BD. And after that reboot and install it…

Thanks for your response The error I get in pcAnwhere is "pcAnywhere No Connection, Unable to attach to specified device, Connect. PcAnywhere no connection" Not sure if this is relevant but the log in Bitdefender is a mess; Denied ICMP packet, Application Error, User Buffer too small, Various IP's have successfully…

What error do you get ?! Thanks for your response The error I get in pcAnwhere is "pcAnywhere No Connection, Unable to attach to specified device, Connect. PcAnywhere no connection" Not sure if this is relevant but the log in Bitdefender is a mess; Denied ICMP packet, Application Error, User Buffer too small, Various IP's…