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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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There is a good solution to the missing tray icon here: http://forum.bitdefender.com/index.php?showtopic=5095
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On one of my computer, the RED BALL in the sys tray is missing (I think Bit Defender is work , but not sure). I removed BT2011 Total Security with removal tool and followed directions elsewhere in the forum, then reinstalled. Red Ball showed up but then disappeared again when I re boot. Sometimes there but not reliablely…
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I have the same problem. Started after installing BitDefender Antivirus Pro 2011. I also have a feeling it's blocking websites from loading. Like flash games.
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Having tried doing it again - pulling the internet plug, running support tool as admin, gathering information - I now get a critical error each time and the support tool shuts down and opens a bug report submission window.
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6. A file will be created on your desktop. Please move it to a location of your choice (i.e. move it on your c:\ drive) I followed your instructions, but no file was created on my desktop after the support tool finished gathering information. What is the name of the file it's supposed to make? Is it a txt file? It created…
