Comments
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Hello Flexx Thank you for taking the time to respond, when no response was expected. From what I can gather, the rescue environment puts one entirely at the mercy of bitdefender and leave no room for human intervention; the feature is not accessible unless bitdefender detects an infection. If this were an environment that…
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It is a shame that there is no longer a bootable rescue disk. This approach was useful, especially when you suspect that a PC may have been compromised. Booting into an environment without windows, where all the resources were dedicated to threat detection and removal, made a lot of sense and if the final report was the…
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The bitdefender client was saying that the subscription had expired. The bitdefender client showed the correct account credentials and provided a link to attempt to re-fetch the subscription from central, which I used but which, obviously, did not work. The bitdefender client was completely locked out and none of the…
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Thank you Scott. Chat did not present itself as an option. It is shameful that bitdefender are so scared of their Customers that they must make it so very taxing to start a conversation with them. What are they so scarted of? Why must the Customer pay the price for; purchasing their software, tracking down their bugs and…
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Hello Scott Sadly, while the menu options you indicate are present, it just sends me around in circles. bitdefender are clearly not interested in resolving their problems, only taking our money. It is shameful from any corporation, but when the Customer has been loyal for 12 years, as I have, it is shocking! Forcing…