Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Dorian101

Comments

  • Hello and thank you for letting us know about this issue. I kindly ask you all to submit a support tool log from the computers where you encounter this issue (run "C:\Program Files\Bitdefender\Bitdefender 2013\supporttool.exe" to generate the support tool archive). Please upload the support tool log on www.sendspace.com or…
  • This is nearly identical to my problem, except that my system is overloaded with files(should not matter, scan it all!). I did manage to get it to complete a scan...23 hours later with the computer completely unusable during that time. I'm not willing to run and submit the support tool and logs that the the support staff…
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