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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Still waiting for the update. This has now been going on for a month. My last email to bitdefender did not even get a reply. Very disappointing.
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Thanks JimD118. I also have the same problem and was about to send an email to customer support but will now wait for the promised update.