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DoubleD-CH

Comments

  • I can also confirm that with the latest version 27.... so far, the issue did not occur. Thanks to the support team!
  • Another short update: apparently, the issue is fixed with the latest version (27.0.14.78, release date 11 July 2023). However, I was not yet able to update to that version so I cannot confirm that it is solved. (even with the manual update option I am still on version 26). Support team is informed accordingly. Hence I am…
  • Hello again. Short updated from my side: I have today provided the requested logfiles to the support team. Let's wait - and hope!
  • Short update: my ticket was redirected to the technical department 4 days ago. I have not heard from them yet. @Alexandru_BD : Only a deinstallation solved the problem for me. Just to disable all the modules did not help. I do not have issues with the internet connection, "only" with the freeze of the "File Explorer".
  • I have opened a support ticket and wait for feedback.
  • I have the same issue as Snapper and Lockhart. Explorer freezes since the last Windows 11 update and the update of Bitdefender. It is an issue on Windows 11 only as BD works fine on my Windows 10 notebook.
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