Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

FrankieNYC

Comments

  • Hello Frank, Of course we can help you merging the 2 Bitdefender license keys into one. You will not lose any validity days from the old key. To do this, I will create a ticket ID for you in our e-mailing system and my colleagues from Customer Service will help you asap. You can expect their confirmation e-mail in the next…
  • Hello In about 5 minutes I will send you the reset tool via PM. Take care. It worked, thanks for the assistance.
  • Hi Chris, Sorry I'm late with this, was away for several days. The latest update (confirmed the build) did not fix the location problem. Ce La Vie. On other notes, Since I've had troubles with apps refusing to launch since installing BDTS 2013, Firefox crashes etc. (which I've read about on these forums AFTER the fact)…
  • Hi Chris, Sorry I'm late with this, was away for several days. The latest update (confirmed the build) did not fix the location problem. Ce La Vie. On other notes, Since I've had troubles with apps refusing to launch since installing BDTS 2013, Firefox crashes etc. (which I've read about on these forums AFTER the fact)…
  • @ ANIMENIAC Only Bitdefender Internet Security and Total Security have a firewall module. Did you install the product using these instructions? http://forum.bitdefender.com/index.php?act...f=312&id=53 Thanks Chris. It's Total Security I'm using. I've got more than the required specs (Alienware) Win7 Home Premium 64bit, 6gb…
  • Hello, I am in the same situation. Have a wired connection thru a router, with only the one PC on. And the LOCATE button goes to Acquiring and does NOT change my location to my correct position. As BD's firewall should be on. Just in case I checked to make sure "Windows Firewall wasn't still on" It's not. Thanks for any…
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