FriendlyFire

Hey there, and thanks for the support! I have been meaning to try out something, to see if I can fix the problem myself. I just tried it, and it worked! The problem was that a 8GB .iso file had 2 viruses on it. It was backed up on a separate location, causing BitDefender to find 4 viruses. When I selected "move to…

Thanks for the support, yet I am still having some problems ... I'll try to describe them as well as possible. When I run a Deep System Scan (I only get the problem with this format of scan) it reports that my PC has 6 viruses ... 3 unique viruses (which makes sense, seeing how one harddrive has a backup of other files. So…

I have done as requested in the email. As a suggestion, I would like to request a feature; after a scan is finished with infected files found, that the user is prompted on what to do with those infected files. The scan can end after the infected files are moved to quarantine, deleted or ignored.

Unfortunately I have not received the email, and it is not in my spam folder either. Sadly, my other company email account is filtered by GMail servers before I receive emails. It would be ideal if you could send it in PM to me. If you cannot attach files in a PM, then you can upload to a host website, such as MediaFire.…

The scan does not always stop on the same file. As I said, I added exceptions so that it skips the original file that it gave problems on, but now it just gives problem on whichever file it scans last. And yes, there is a process called uiscan.exe running, even though I'm not currently running a scan. Along with vsserv.exe.

I have done as requested and the problem is gone. By the process of elimination I was able to deduce that the cause was the Privacy Control (strange ... I would have suspected the "scan HTTP traffic".) I disabled cookie control, problem occured. I disabled ****** control, problem occured. I disabled Privacy Control as a…

Thank you very much. This will save me a lot of bandwidth. Anybody have an idea why I am getting this problem?

Thanks so much for the great support! Everything is fixed and working!

Oh, sorry. I was quite certain that both were on in the previous screenshot. I took 2 screenshots and must have uploaded the wrong one. Here is the correct one with RTP and AVC on.

Thank you for the support Alex Stanciu. I have uploaded the log and sent you the PM. I have noticed that when Active Virus Control is enabled, the problem exists. When it is disabled, however, the problem is gone. Hi FriendlyFire, I think there is an other application that is interfferring with BitDefender. Could you post…