Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Gerry

Comments

  • Thank you Sergiu, I've done everything as instructed in the support/answer/1569: remove Bitdefender, Safe Mode startup and HD first-aid, disable Firewall and check DNS. Trying to re-install Bitdefender stopped again after the usual message. I've tried to install by clicking on Bitdefender Installer in the Bitdefender…
  • Sorry, that is the whole problem: "Downloading Antivirus for Mac" does not pop-up. And nowhere I can find the file "Downloading Antivrius for Mac" after succesfully installing Bitdefender. Can you please help me?
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