Giblets

Yep.. I've had this before. Mine would scan all the way through and then when I'd try to remove any detected items(nearly always just tracking cookies), nothing would happen! I'd always have the icon with the problem - ' 1 ISSUE IS AFFECTING YOUR MACHINE' - ' NEVER HAD A SYSTEM SCAN ' Huh? "JOKER SOFTWARE"!!!!!!!!!

Just read the posts above mine. I've never had any other security software on my machine, yet this still happens. I do however have Ad-Aware running. Good luck on your quest for answers lads.. You'll need it! Kind regards, Giblets.

To be honest.. I just started reading this thread now(1st page), and then I noticed it started Nov '09! Absolutely nothin' new with this BD/JOKER software. The fact I've only come on here now masks the fact that I've had this issue for about 2 months.. No, wait a minute.. Ever since I bought this excuse for a security…

I've tried on numerous occasions to use the support tool when this issue has occurred, but it just froze every time.. I left it up to an hour twice! I've since uninstalled and reinstalled this version BD2010 32bit build 13.0.16 - as posted by Davey, thx dude. I'm just updating the virus signatures as Davey suggested(on…

Ok. I did what i did on my main system to one of the other ones in the house, and it did not work this time! Whether the exe i downloaded this time was a later version than a few days ago(not advisable), i dunno, but it did not work. I've since updated this computer to the latest BD update, and will send the error report…

Alex, thank you for your response. I have since uninstalled/reinstalled and disabled the updates. The other two computers at home are also having similar issues to the ones previously mentioned by others in this thread, such as, no internet after 20 mins etc. All since that latest update.. I also had the greyed out problem…

I also have this problem, and it started about a week ago. My connection is fine until i use my download manager(IDM). After about a minute or so of downloading, i get white pages for any websites i try to visit, and no connection at all on the download manger. Only a restart of the system will repair the connection,…