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Dear Roxana, Keep in mind that users with Windows 10 1903, which is not an outdated version, have the same update problem, all you had to do is to read the previous comments. As for me, thanks to you and your Support team's e-mails, my problem has been resolved. It took me no more than 5 minutes. Thanks again.

1 hour ago, ozziebear said: Hi...I also have the once a day update problem. Tried all the usual remedies plus Roxanas' work around. Didn't help. I tried uninstall (using Bitdefender Uninstall Tool) and reinstall several times, Roxana's work around, changed update frequency from 1 hour to 3 hours, but nothing helped.…

6 hours ago, Rampant said: Guys, and you are not afraid to install Kaspersky Anti-Virus, Putin will follow you!))) Well, tell him he can follow me on Twitter and Instagram! 

1 hour ago, ssklfj said: I think this isn't about the country living. I live in asian country and I don't use same router as yours. The more serious problem is that many users wouldn't even know they have problem, cause they're not watching the log everyday. we didn't pay for this uncomfortable situation. My country and my…

And thanks to Kaspersky Internet Security 2019, this is how all the informations about the application updates should look:

1. 05.07.2019 01:15 - threat information updates 12552412, engine version - 7.81417 2. alomost 12 hours later: 05.07.2019 12:30 - threat information updates 12552412, engine version - 7.81417 3. after installing "weekly.exe" 05.07.2019 12:40 - threat information updates 12592305, engine version - 7.81507 So, it turns out…

Hey, what is going on ? I have the same problem. In the last 5 or 6 hours, more than 5 times, i tried to manually update virus definitions from version 12552305 to the newest version, but after clicking "Update Now", it showed "Checking for updates...", the program didn't do anything, didn't download anything, and than it…

Hello again. I did what you told me to do, and Bitdefender Support Center contacted me via e-mail. Now, "problem" is solved. It turned out that i just misunderstood the Log file. They explained to me everything. Thank you and thanks to the guys from Support Center.