HarryGo ✭

bitdefender.com/consumer/support/help/ (sorry won't let me post the actual link) 1. What do you need help with? How to's & Troubleshooting Bitdefender products 2. Type of issue: Troubleshooting 3. Which product do you need help with? Bitdefender Total Security THEN... Press the black box at bottom - choose send email...…

@jmaq Thats interesting, on my post on the 2nd Feb I mentioned that - "I wonder if it’s trying to contact something on the internet and taking forever and timing out" So what you say here makes sense, your right some app are very slow to load if using the internet. So could it be something to do with a change they made in…

Hi dvsls, Thanks for trying to help. I am running Gigabyte control centre, but my machine was running fine with GCC and Bitdefender until the Feb 1st update (I’ve been a customer for years). I shouldn’t have to remove other software to enable it to work. I’ve tested about half a dozen products in the last couple of weeks…

Back to 5min boot, had to unistall 😒

Hi Bitter Defender, I'm the poster of the original post "Update of BD broke my Win11” My problem was exactly the same 3 min Black screen and a total boot time of 5 mins. I thought I’d fixed it but unfortunately it came back just a couple of days later. I tried everything and Support worked with me for a while but it’s…

Edit - one day later, its defiantly a lot better, but it does still take 2 mins to boot the PC fully. Without BD its about 30sec so there is an overhead still, but its way better than the 5+ minuets it was taking.

Update- So I thought I have play and I’ve got it working. Not exactly sure how and why but here’s what I did. This seem to have worked for me: 1) Install Bitdefender Free version download – not the main one from your button in ‘Central’ that I’ve been using for my reinstalls (not sure if relevant but I had the free version…

Yes I had to do a complete uninstall to get my system to run normal = 30 sec boot (when BD instaleld it was 5 mins to boot) They have given me some more things to try like disableing all the services and running System heath commands from terminal, but so far nothing has fixed it.

Hi Steve L, jamq. Interesting, I wondered if I was alone, such a binary problem I thought there must be more. What CPU and MB are you using by chance? not sure if our systems have any similarities. (i9 14900k CPU and Aorus Pro X MB) Anyway, I logged this with support and they asked me to do a few things in settings but…

Thank you I have sent an email to support - fingers crossed. P.S. I also tried switching off services and uninstalling VPN and that didn’t work either.... I wonder if its trying to contact something on the internet and taking forever and timing out...