Comments
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I just responded to the support team with some testing results. Here's what I said: "None of the individual protocols randomly disconnected while she was working on the computer. However, she wasn’t using it for long periods of time, so this may or may not be meaningful. All of the protocols disconnected when the computer…
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Yes, it's v27.1.3.14(b). I got an email from the support team this morning asking me to try individually selecting the protocol to see if that helps, and also turning off the ad blocker and anti-tracker. I had already tried Wireguard a few days ago, after finding this discussion, but it didn't help. When my wife is…
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I don't think it has anything to do with my computer. My wife and I have both been having the same problems, so last night I uninstalled Bitdefender VPN on my laptop and put Proton VPN on it, while leaving Bitdefender on hers. I've been having no connection problems and no website problems, including the sites Bitdefender…
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I have tickets open with Bitdefender Support. VPN works great on our Android phones, but multiple issues on our Windows laptops, including random disconnections and sites that won't work even with split-tunneling. Uninstall and reinstall didn't help. Waiting for more information from the support folks.
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I'm a new Bitdefender Ultimate Security Plus user, and my VPN has been randomly disconnecting several times a day since I started using it. Is this still a known problem?
