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The ticket/case number is 1007864326. It only allowed me to add one of the pictures that I added in this thread. All the apps are legit from Google Play.

It's been a life long struggle but happy to help wherever I can. Since the birth of home broadband in the UK, I've been testing all Internet security softwares. Prior to yours was Kaspersky, who I was part of their Partner Network Program. By the way, I think I'm registered in your Partner Network Program since I…

Thanks for the referral and escalation. The only cause is the VPN app because without it, they run perfectly. It is possible that each app has different connection requirements that the VPN is blocking so that it can function properly. In the meantime, i would like the limitations suspended until this matter is resolved.…

I do get errors whenever I try to connect certain apps to the internet. Without bypassing VPN, they will not connect or function. Here is a screenshot of 49 apps that fail to operate unless they bypass VPN. There are more that can't be added due to the limitation of 50 apps.

Can you please add comments & information shared here to my ticket? This is information of the device:

Hi Alex, As mentioned in my initial comment, I know how to turn web protection back on. Here is my ticket number: 1007244123. As for battery optimisation, It is already off as configured in all my Samsung devices. Despite these solutions are being done, something keeps turning off web protection/VPN. I have raised this…