Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

JJTTBB

Comments

  • I must say that I am very disappointed too, I haven't been able to fix Central's behaviour, I have a 11yo boy who has to be protected... Parental control doesn't work any more, I can't find a way to set the time he can use internet, I can't stop pr0n or other sites, all I get is a report... I don't care about. Also the…
  • Thank you very much for your answer... However, I must say that Norton Family has never caused problems to Bitdefender 2015 and Iobit is only the uninstaller... Not antimalware or similar. Another thing is that the screens are not as in the manual, from MY PC... I mean, I don't understand why I can't see the correct menu…
  • Yes, everything is in order... I can see all 3 PCs from Central, I can see my son's profile but nothing works. For example, I can see from my office that my son is running an app, I can see the summary of what kind of websites he visited presented with something like a bar chart. BUT, No detail list, no way to visit the…
  • I need a clear YES or NO please... 1. Is Central working properly? 2. Is parental advisor like Parental control that we had so far? 3. Can I do what the image from your site shows? So far, my answer to all three questions, is NO!
  • ...or not working properly... Parental advisor is simply useless. It is not working...Although my children were playing for hours there is no activity... I tried with pr0n sites and nothing happened... I can see everything... go everywhere I want... No protection!! No way to find details or at least some explanation about…
Default Avatar