JTMBDF

Hello Jon_T, Before I explain what happened to you, I have to explain a few things about how things are done. ... Chris, They need to provide the info you did on how "Disinfect file" works in the Help file which does not note it will delete files. Help only has "Disinfects the infected file". Hence, based info in Help file…

YOu are wrong. You can change the settings of BD for move to quarantine the infected or suspicious files. When BD detects any threat,alert you by a popup and you have the option of delete or restore the suspicious file. Goodbye If you read my previous post you've know I've verified that NONE of the Real-time or the System…

Hello everyone, The problem is already reported and the fix should be released in one of the next updates. Cris. Was the "fix" just to the "Detection was removed"? What about DB deleting the file from the system even though none of the Real-time or System Scan settings are set to "Delete file" when a infection is…

... maybe best to uninstall and get rid of spywareblaster, and use another? any ideas? ... Not SpywareBlaster's fault its just another FP by BD. Not aware of any other utility exactly like SpywareBlaster -- there are other programs (e.g., Spybot S&D) that provide similar features of SpywareBlaster.

Please attach the suspected files, or a link to the installation kit. (if you post a link, please write it in a TXT file, and attach that file. Please DON't write the link directly into your post). Cris. Ahh ... that brings up another point I forgot to include in my first post. Cannot send the file since BD will delete the…

Niels, Thanks for the reply and info/links. I'm aware of the standard ports used for email, was just referring to BitDefender's Help does not provide any info on the emails ports it scans. Here in the U.S. most of the "Baby Bells" telcos have been acquired by SBC, now AT&T. With AT&T switching to using the SSL email ports,…

So far as I know BitDefender scans only the default ports of in and outgoing mail. The problem is that you can't change the ports if they are different from the default ports. Too bad all the techs at BitDefender Technical Support not aware of this. (and I had known about this forum) Shortly after an BD update (that…