Comments
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Okay, I finally decided on a plan. I created the *.reg file to delete all the BitDefender/Softwin registry entries. I've been grabbing computers via remote assistance software, exiting BitDefender, deleting all BD registry entries, rebooting, and reinstalling BitDefender v10. It takes a lot more of my time than I wanted,…
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One more tidbit of info! I have been trying all the suggestions on an on-site Win98SE computer that has BitDefender installed. The Windows Installer Cleanup program doesn't run, giving an error message that Windows Installer must first be present and registered. If I try to install Windows Installer, it tells me the…
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Thanks for all the suggestions. I really appreciate your attempts to help. The Microsoft Installer Cleanup doesn't work on Win98SE computers, presumably for the same reason the BitDefender Uninstaller doesn't work. And it turns out that the fix.reg idea isn't going to save me very much time. The registry scan finds almost…
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Yup! I've tried every uninstaller I could get my hands on. BitDefender v.10 is designed to run on Win98SE, but I guess their uninstaller isn't. That sticks me with the job of manually fixing the problem that BitDefender created - on ~50 computers around the now snowy state of Michigan. Not too happy with this development!…
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Thanks Niels, Your information will definitely help me with the registry repair if that turns out to be my only option. But I still would like an answer for the uninstall problem. The computers that need BitDefender uninstalled and reinstalled are remote from my location (other cities), with users who don't have much…
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I'm still trying to fix the numerous (~50) computers that got hit with the rogue BDv10 update. I downloaded the "more aggressive" uninstall, but it won't run. Computers are Win98SE and WinXPPro. I've downloaded the uninstall program numerous times with the same result - nothing happens. I know I can fix the problem…
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Yikes!! I have multiple offices that have just run amok with this update problem. Update no longer works - liveserv error comes up when booting. I've tried everything to fix the problem without success. Repair doesn't work, Modify doesn't work, Uninstall doesn't work, and a reinstall doesn't work because it asks for an…
