Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Jay-Z

Comments

  • Is there any ETA whatsoever on when this is going to be resolved and fixed? I only have 10 days left on the trial of one of your competitor software and don't want to jump from company to company until you fix this mess. Your going on very close to 2 months without resolving this problem.
  • It's a nagging timing thing during bootup. If you log immediately into windows you will get that security notification message. Your firewall and anti-virus are enabled and working. The way I fixed the problem was that I waited a minute or so before I logged into windows which gave the modules and services time to start…
  •  says the problem is still there is wrong (joking). I got an email earlier from Bitdefender saying the issue is resolved and we can rely and trust on them when it comes to fixing issues (sarcastic). Here is the email I received: Hello, Thank you for your patience. The issue you have reported regarding the fact that you…
  • I opened a ticket 3 weeks ago and got a response last Friday reverting me back to the initial stage. I responded saying that I would not submit nor gather all the information I sen them in the past if they lost it on their end. I'm still waiting for a response. I dumped this garbage software tuesday night. Now my drives…
  • I was having the same issue with Windows 7 after updating to 2019. It happens when you login to windows immediately at boot without any delay. When I do that I get that stupid windows notification error telling me I don't have anti-virus nor firewall protection. Here is the trick that worked for me. When windows boot_s and…
  • I might have misspoke earlier when I said most if not all. I just realized that I didn't select the RENEW option when I purchased my license this year. The RENEW option was full price and going in new had a 50% or so discount so I went that way. That's probably why I can't revert back. Honestly, I don't have forever to…
  • you were able to downgrade. Unfortunately for most if not all of us our activation codes will only work for 2019 versions and invalid for 2018. I so wish I could go back! Best of luck to you! I hope it stays at 2018 for you!
  • I'm willing to bet most if not all of us are experiencing noises coming from our External drives that weren't there until this junk software caused it. Bitdefender won't pay for any product damage caused by their junk software. The signatures and definitions are the best on the market but all of these other screw ups with…
  • The most frustrating and infuriating part of this is the ignorance of their support. I just checked my email and this was the reply from them on my support ticket I opened over 2 weeks ago with lots of communication back and forth: Today, 5:55 AM Thank you for your patience. We hope this email finds you well. We wanted to…
  • I was so tired that I forgot to mention to make sure you have the Bitdefender Installer from your Bitdefender Central Account downloaded so it's ready to go once you run the uninstaller tool.
  • Another week passes and still no fix nor end in sight. I didn't even get a generic dumb response to my ticket reply that I sent on Thursday. Has anybody ever in the history of Security Suite software ever come across another software that acted in the behavior that the 2019 version of Bitdefender is doing. I've used…
  • That vsserv file is the cause of pretty much all of our current headaches with the 2019 version. Try grabbing the uninstall tool for you product from here: https://www.bitdefender.com/site/view/uninstall_consumer_paid.html Then If it doesn't say so RESTART your computer and do a clean install of the program again and see…
  • "Bitdefender is well known for fixing their mistakes"...LOL! Around 20 plus days give or take and still waiting for a fix. Also, why is that most of these issues and problems started happening after their "update error" fix was implemented. I never had a USB nor a system resource hogging issue until after I restarted my PC…
  • Rebate...LMAO! I submitted support ticket about multiple issues including this one with the 2019 version and because it was 5 days past 30 this was their response" " As per our refund policy, we can issue a refund within the first 30 days from the date of purchase. After checking your account we have noticed that you…
  • They are spending weeks doing nothing to resolve this simple and stupid issue and locking us all in past our 30 days so we can't get a refund! Maybe by Christmas it will be fixed at this rate!!!
  • Reference this thread: https://forum.bitdefender.com/index.php?/topic/79573-bitdefender-prevents-eject-usb-mass-storage-device/ The development team is already aware of the problem but still haven't fixed it in weeks so don't hold your breath!!!
  • I dfon't have a password setup in firefox! This is a whole system issue with slowdowns and hogging system resources and CPU! Like I said above, I'm getting low memory available errors in System Mechanic which I've never gotten in the 3 years of using the software until I updated to Internet Security 2019! This version has…
  • My entire machine has been slowing down and system resources going through the roof! I get a running low on memory error when I run System Mechanic and I've never had that come up in the software in the 3 years I've used System Mechanic! It seems like things are massively wrong with the 2019 line of Bitedefender products.…
  • I'm having this same exact issue and I disabled scanning everything under the Drives and Devices tab. This started on 9-3-18 at 8:15 pm according to the event logs. Anything I connect to my computer through USB will not stop blinking and the only way I can remove the devices is to shutdown my computer and remove them! None…
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