Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Joao40

Comments

  • Yes i have same issue but not only start menu i have taskbar icon images disappeared, administrative tool icons, pictures open after 30 sec!!,IE not working and windows explorer crashing randomly coz not responding windows. I think it is DEP (Data Execution Prevention) for all programs is blocking some parts of Bitdefender…
  • Thank you for confirmation (and for patience for waiting the resolution as well). Regards, Cristian I did not understand what kind of update it is. It is made ​​by an automatic update antivirus? It is a manual update BIS?
  • I am totally agree with you, its a very fundamental feature that the Bitdefender don't have. I think they are reluctant to let the users configure the product according to their own requirements since the release of 2012 version by introducing silent security which is for novice users only. And from the live chat, and…
  • nice features suggested, Bitdefender block the intrusion in silent way and don't display a pop-up or generate event or log that intrusion....not a good logging and notification system in Bitdefender. Actually, Bitdefender lacks good notification system. It should be a comprehensive reporting system. We expect to introduce…
  • That's why we started to implement password management (websites, email, online banking, cards, applications, personal informations) and wallet functionality 3 weeks ago. We will offer our own solution (for Safepay) and an alternative (for other programs) without relying on external programs. Regards, Cristian Another…
  • Safepay uses the cloud engines for multiple purposes itself (to detect if a page can open a popup in a new tab, if the URL is safe to navigate to - that is, is it either bank or clean, not malware). This is done directly by Safepay using cloud interrogation, this is why I said is working even without virus shield. About…
  • RoboForm works for a number of browsers, using browser extensions, which Safepay does not load for security reasons. I will ask the product manager about this - maybe in a some form of "user defined extensions" that the user can pick up for use with Safepay, but I will tell you from the start that this will break the very…
Default Avatar