Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

John Kemp

Comments

  • This is an IMPORTANT QUESTION. As we all know, many programs advise disabling AV software when being installed. I would like to know the answer too! I tried the not-very-user-friendly usage of Task Manager, but it wouldn't let me stop the process!
  • I too am having a similar problem intermittently - not usually 100% but often by far the biggest demand of any process on the system. THIS IS NOT SATISFACTORY.
  • Any update on this john? Thanks for your interest, Davey. BitDefender seems to be working OK for me now, though I'm disconcerted at the duration of the planned outages for updates. I'm too busy with other matters to take it further, though I do keep an eye on the forums. I've made two posts, which you have probably seen,…
  • Hello John K, Thank for the suggestions. Please rest assure that these advices will be directed to the appropriate team for review, to enable us to improve our product. In case you will encounter the same message we recommend you to follow the next steps : 1. Open My Computer. 2. Browse to C:\Program…
  • Thankyou, Alex - All solved, but NOT smoothly! I did an update via the BD icon - didn't solve the problem. One of your colleagues said go to START > All Programs > BitDefender and choose REPAIR. No such options - all I could do from there was to open the program! I had encountered the Unistall Tool elsewhere on the forums.…
  • This is serious! I used to use Rosetta Stone before I installed BitDefender and coincidentally I am planning to return to using Rosetta Stone soon after gap of several years. ROSETTA STONE IS GENERALLY REGARDED AS THE BEST LANGUAGE SOFTWARE, AND IT'S UNACCEPTABLE IF BITDEFENDER INTERFERES WITH IT! There are many…
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