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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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My apologies - I never received that reponse. However - if you had a look at my attached files you would see that I am already using the 2017 version!!!! So what now?
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I have the same problem - submitted a support ticket twice - NO RESPONSE!!!