Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

John_G

Comments

  • Hello Alex. Thanks for the reply. I've turned the Special Offer notification on. When I go to my Data & Privacy option I get one option, 'Delete account'. Maybe BD is sending me a message !!
    in Auto Renewal Comment by John_G March 15
  • Hello Alexandru. Thank you for getting back to me. In the past I used to receive more advantages offers by email and they used to be under My Offers in Central. I see this no longer happens. This morning I tried using the 'Option 1' option to change the auto renew option, but cannot see my current subscription. The last…
    in Auto Renewal Comment by John_G March 15
  • I received my auto renewal notice today. Pretty slick. The price looked a bit high, so I did some googling. I am not sure if Bitdefender knows how a 'Customer Loyalty' program works. I am pretty sure you don't retain customers by charging them just about 50% more for the same product than when a new customer subscribes.…
    in Auto Renewal Comment by John_G March 15
  • Thank you for sending me the link and the opportunity to comment. I have followed the suggestions posted in various discussions, but like people are saying, the remember me function does not work, plain and simple. I really don't know why you dumped the Wallet. It was more than good enough for most of your Customers, but I…
  • Hi. I notice the initial reply to your post can within a day - very good. However there is no reply to your second post for a week - very bad. I have also been with Bitdefender for many year and there was absolutely nothing wrong with the Wallet. I've been forced to use the trial version of the Password Manager, and I…
  • Hi I see you don't have a reply to your post. I've signed up for the trial of the password manager and still get the Wallet message as well. I can't find a way to stop the message. I see in your post you are not going to use the password manager. After using the PM for a few days I am also convinced this is not worth the…
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