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Thank you for your understanding.

KathyB

Comments

  • This is a super easy fix. Go to your control panel and then programs and features and find msxml 4.0 sp2 (kb936181) and remove it. Then download the update and you will be fine after that. I never had this problem until after installing bit defender for some reason. Hmm I do not see anything in control panel on my windows…
  • They keep sending me a link by email to reg. my program, that is not the problem, that is already done. I can not create an account to activate it. As with others it says I do not have an internet connection, but I do...and it is working. *sigh*
  • Actually, my problem may be a little different than that of Chris. My software registered and accepted the lcense key, but will not activate. It says that activation failed because there was no connection to the internet. My internet connection is valid and working. I have attached a screen capture of the error I'm…
  • First let me say that i am having NO problems with anything else connecting. I try to activate my newly installed total security and it says I am not connected to the internet, (but i am!) and to connect they try again. I have tried many times with no luck. Now I have an installed program that can not keep my computer safe…
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