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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I've just made an account for this. I have vista, I have BD 2009 and I have the same problem >.> Can't download the update from the link, if I try, Firefox just gets stuck. any ideas?