Kevyn

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  • Thanks for he adviceSteck, I had in fact used the Kaspersky removal tool, that part seemed to go without a hitch!
    in Installing on a second device problem. Comment by Kevyn January 8
  • Hello all, Mysteriously, the poblem has fixed itself! Last night my wifes laptop appeard on my account, and when she booted it up, BD deshboard worked as expected. I cant explain it, but am just greatful its now working. Many thanks to all for the helpful advice. K
    in Installing on a second device problem. Comment by Kevyn January 5
  • Thank you for yoour suggestions. However, I am not able to follow them because when we click on the BD icon on my wifes laptop, NOTHING HAPPENS, the ''Dashboard' does not appear. Nothing appears. I can see my wifes machine via MY desktop PC installation, where it says that HER device has the software installed, but not…
    in Installing on a second device problem. Comment by Kevyn January 4
  • Just looking at BD central, I read that my wifees laptop has the software installed but it "is not assigned to a subscription", so how do I do that??!
    in Installing on a second device problem. Comment by Kevyn January 3
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