Lamron333

Same thing happens to me, every day to day & 1/2 (vsserv.exe) stops responding, this is BS. Its been happening for over 2 months now.

I don't have any other active security programs installed & windows firewall is off & I don't have the family thing. Its Still Happening To Both My Computers!!! BitDefender, be ready with my Refund cash!

Hello, I have the same problem! I have Vista 64 bit & 64 bit BitDefender Total Security & its been happening for about a month. EVERY night at some point it shuts off leaving me unprotected for the entire time I'm sleeping until I restart my computer in the morning. I Agree with the other guy: "This is totally unaccepatble…

Hello Lamron333 , We have responded to your email . Please reply if you have any other questions . Thank you . Still not working, what now, I just get my money back or what?

You may have to wait a long time. I have several tickets and submitted files but they don't reply and don't send a fix. All I read in this thread is "we've created a ticket for you" as a pacifier. I ran the mentioned patches and that helped some, but BD 20090 is still not executing scheduled scans. Have you tried…

Ok, replied to your e-mail & did everything you asked & still nothing, just waiting for you to look at the files you wanted.

I can't send you the files you need because the files exceed the max MB for my e-mail. I can only send files under 4MB. So what now?

Forgot to say it did work before, but it stopped working a short time ago, like a week or 2 ago.

Hello, I've tried everything in this thread & still my scan Freezes when I try to start it. I've tried re-installing, Applying the Patch "[http]http://www.bitdefender.com/site/KnowledgeBase/consumer/#547[/http]" & Running it from All Programs>BitDefender>Manual Scan and STILL nothing. I don't have ANY 3rd party security…

I found out what happened, its fixed now. I guess when BitDefender tried to install the phishing filter into firefox it messed up some how. I just uninstalled FireFox & delete all profiles & re-installed & BAM! Fixed, please close this topic.

What about the $100 I spent on this product to cover 3 PC's? I'd rather give them a chance to fix their issues than just flush $100. Also BitDefender has a much better detection database than like any AV, I know, I've looked. This product cought Trojans & viruses that Norton, McAfee, PC-Cillin & AVG all missed! Its just…

Now I'm getting a lil annoyed, when I went to live support this is what happened: Asher: Welcome to BitDefender LiveAssistance!, Lamron333! Thank you for your interest in our security solution BitDefender. Asher: Hello! Lamron333: hi Asher: Please tell me, what product and version of BitDefender are you currently using?…