LeCroissant ✭

@camarie I'm not sure if this is an attempt by BD staff to understand the problem, but it sounds as though it might be, so I'll say some more. I already sent you event logs - your customer service staff told me they did not identify the problem and then asked me to spend many hours (which I dutifully did) trying other…

@garioch7 Dear Phil, Apologies if I offended you - that wasn't my intention. But now you've offended me. Could I invite you to re-read what I actually said, and tell me where I made an assumption about you not based on fact? In this thread, you have indeed defended BD assiduously. I wasn't referring to any other threads…

@garioch7 It is of course your right to sign off. But from my point of view, you've left just when things might have got interesting. You haven't explained your motives for being such an assiduous defender of Bitdefender. You haven't provided any evidence for your assertion that "millions" of Bitdefender customers…

@garioch7 It's extremely kind of you to leave a comment and I appreciate the time you took on your defence of BD, although curious as to why you did this. I had already done all the things (and more) that you suggested. The first suggestion from customer support was to turn bits of BD off and to see if we could isolate the…

I too have had this problem - computer simply freezing for no reason, usually involving Windows Explorer, Adobe Acrobat Pro, Word or Outlook - although it may be simply that those are the programs I use the most. It's particularly noticeable for the first 10 minutes after boot up, and also if, having closed a program by…