Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Lily

Comments

  • Lily, Please post if you get an answer that fixes your problems as I am experiencing the same thing. Computer takes up to 20 minutes to boot w/ BD Antivirus 09 installed, but only 90 seconds or less without. I feel your pain! Thanks! Rexxxx Hi Rexxxx I am currently trialling BD Total Security 09 and so far, so good. The…
    in Not Happy! Comment by Lily March 2009
  • Hi Niels Diana has access to my ticket and I have just emailed her my computer system information. Thanks for your suggestion, but under no circumstances will I be re-installing BD antivirus 09 again until I have a definitive response from Diana as to why it is affecting the booting of my computer and what I need to do to…
    in Not Happy! Comment by Lily March 2009
  • I have sent you an e-mail requesting some information from your system in a reply to Ticket ID 200903091002449. Please reply to it when you have the time. Thanks Diana Have send a response email. I was unable to create a sysdump.tar file as explained in the tutorial and have sent you a notepad capture of what the…
    in Not Happy! Comment by Lily March 2009
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