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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I have the same problem as others above with laptops all running Windows10. I would also like to know what the "real" fix is. I have just signed up to Bitdefender for 3 years and am wondering if I have done the right thing...........