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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Yep, same is happening for me. My account says BitDefender is running fine on my computer, and I can still run virus scans with the right-click option, but I am locked from seeing the other menus due to this problem.