Love4Boobies

Hi. I have caused the crash again and checked to see whether the gzserv.exe service was still running. Indeed, it was. I think I can further narrow it down but I'm not sure this is the right place for bug reports.

Please reread my post and/or its title. The game does not crash; BitDefender does. If I do have malware that's even more reason to not trust BitDefender---but I doubt that's the issue here. Anyway, I noticed I didn't mention that I'm running Windows 8.1.

Seems to be an incompatibility issue period. Only people running AI Suite III onwards are affected by the looks of it. I got the AI Suite II supplied with my mainboard working happily with Bitdefender but that version may not be appropriate for your Asus product. http://forum.bitdefender.com/index.php?showtopic=48592…

Thanks, neomage. That was indeed the issue. Can I still use these utilities after installing BitDefender? In other words, are they incompatible or is it an install time issue?

How do you expect me to use the support utility to generate a log for you if the OS hangs? I can't move the mouse to click the "Next" button after reproducing the issue. I confirm I am using a genuine Windows installation (FPP license, if it matters, although it probably doesn't). I have not updated from a previous version…

I just tried it on another machine and got the exact same result. I think we can pretty much confirm that Windows 8/8.1 are not supported at this point (well, they may be "officially supported" by the company but they don't have anything usable at this point). WARNING: IT MAY BRICK YOUR WINDOWS INSTALLATION, AS IT DID…

Hi, I'm experiencing a similar problem on a clean Windows 8.1 (64-bit) installation: the whole OS hanged (no BSoD, though). The cop-out answer is not to use BitDefender, which made a terrible first impression on me. Funnily enough, the forum account activation link sent to my e-mail lead me to a page with an error message…