MRyan ✭

@Scott The 26.0.25.86 update seems to have worked. bdservicehost CPU usage appears to be staying under the 2% mark. Thank you and have a great weekend, Mike

@Scott @sxs9001, Even after deselecting 'product update' somehow 26.0.25.84 snuck past me. CPU usage back into mid-teens / low 20%. Ugh.

@sxs9001 , @Scott , Went through the process (hopefully for the last time) and rebooted my machine. BD CPU usage is fluctuating between 0.1% and 5%, which is a HUGE improvement over consistently running north of 20%. I'll keep my eyes open for the 'update' box and be sure to uncheck the product update. Thank you both. Ok,…

@Scott so far so good. Confirmed I'm on 26.0.23.80 and disabled Silent Update. I think that is what caused the window to pop up about 'select which updates should be downloaded' Interestingly, it did not have any product updates to select, so maybe that is a good sign??

@Scott Thank you for the heads up on disconnecting from the internet & making the update setting changes before BD runs the update. Will try now. See you in a bit. Fingers crossed.

@Alexandru_BD I appreciate your help in trying to find a fix. My frustration is not with you personally. My frustration is with the product and the time that I have sunk into trying to make it perform as expected.

@Scott Thank you. Last night I uninstalled & reinstalled BD. 1st screenshot is where my CPU was at installation, before "update requires a device restart". After I restarted, the 2nd screenshot shows CPU at 24.6% which is where its been hovering for days (a week?). I'm going to try and uninstall, remove my device from BD…

@Alexandru_BD Want to make sure I understand what you are proposing. You are suggesting that I uninstall and reinstall (again!!!) and follow @Scott solution to turn off Silent Update. @Scott I appreciate you figuring this out, though I am getting weary of trying to fix something that should have been fixed already. Would…

@camarie I do not believe it is the same issue as 'forced scans'. bdservice host runs my CPU consistently at or above 20% of my CPU usage. That bandwidth is CPU usage that is driving my fan to run constantly AND impacts performance. A Senior Customer Support Engineer requested that a series of steps (windows performance…

@Alexandru_BD, I'm having the same issue. Fan is constantly running and CPU usage of bdservicehost is consistently above 20% What is really strange, is that any & all links on the Bitdefender Expert Community are taking forever to load. Following the support link you shared, it took 15-20 seconds for the page to load. Odd.