Maisie

I am using Windows 8 and I am getting a message from the Windows security centre that Bitdefender is switched off, but it won't let me switch it back on again through that application. Bitdefender says on-access scanning is disabled, but fixing the problem fails. Windows Defender is switched off. Any suggestions?

Hi Daniel It worked this time but don't know why as I had already done everything you suggested. I wasn't asked to reboot after the uninstall which I assumed was because there was nothing left to uninstall but I did so anyway. So thanks, but it's a shame that after using BitDefender for several years with no problems I…

Hi DanyDan You will see from my post above that I have already uninstalled (3 times actually) using the same link you have provided in your reply. I will try again and let you know. Maisie

I have exactly the same problem. I installed AV Pro about 6 weeks ago and have had no end of niggles. This morning the systray icon had disappeared and when I tried to open the programme it told me that there was an incorrect application or something and I had to reinstall. I uninstalled the programme using the BD tool and…

If I uninstall BD and reinstall from the internet in the hopes I'll get the latest version, can I reuse the licence key from my disc? Thanks

Are you using an English version of BDAV? What country are you located in? Awaiting your reply, Hi I'm in the UK and using an English version of BD installed from a disc. Maisie