Comments
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I just found this out a few moments ago as well. It would be very interesting to find out why.
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I presume you were still in the 30-day trial? I am now beyond that. I purchased the item as soon as it was available and had some issues when I first set it up. I was working with customer support and they were able to send out a patch and fix my issue. I was quite satisfied at that time. B2 was sending me notifications…
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I just started having the exact same issue today. It its only wireless devices. I'm using the B2 as a standalone router. I have a 24 port switch that B2 is plugged into. Everything that is hardwired via ethernet has internet. I use an Engenis EAP-1750 AP. When I connect to it via WIFI, those devices do not have internet.…
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Did you ever get everything working?
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I’m not sure what the settings should be for the range extender. They accessed them remotely and pulled whatever logs they needed. Do your devices show up if you’re connected directly to B2 on WiFi?
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Open the iOS app/Devices/the 3 dots in the top right/About It should show you the current fw version and then the new one. You should just click Update Now. Current version is 2.1.1.7
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They just released an update for BOX2 today. Give that a try. I just downloaded and installed it about an hour after you posted this and it seems to have taken care of the issues. I make sure you refresh everything on the central app once you get it updated.
