Comments
-
Hello MIKEWB, i have the same issue as you and i realised it with the weekly report telling me my system is at risk even with auto pilot on. I contacted support i hope they'll get back to me quick. I hope so. I've gotten nothing from them on any ticket I put in. The only time they actually helped me is when I called them…
-
Hi MikeWB, It could help: autopilot disabled Elsewhere, the solution is to deinstall/reinstall it too, but with the Bitdefender help: (below) BD uninstall Question: Are you sure you got rid of completely of McAfee and so on? It's difficult to get rid of an extra software without going fumbling in the registry base... and…
-
HI MikeWB, Welcome on the forum! You'd better first download from a clean machine BD rescue disk (to be written on a cd-rom as an ISO file) and restart on the cd to analyze your system. rescue disk Best regards, L. I'll try that, but I don't think it will undue the settings. Thanks
-
Hi! I quickly read your report but I have to go to work now, someone else will answer soon. Remember: one and only one firewall one and only one antivirus & antispyware Your report displays: McAfee and herdprotect antimalware... McAfee is clearly too much. Is your herdprotect version active (online ? it should not be) nor…