Mluis123 ✭

2 hours ago, Marius G. said: Issue has been identified and will be solved during the next product updates. The situation occurs only if you install the software in Spanish or Czech. English is unaffected. Thanks. I will wait in the next update.

Anyway, I'm sending technical support (in Spanish) about the problem and waiting for my ticket number to be resolved. I am also waiting if other users have the same problem because of the failure (or BUG). The English version appears normally, but some versions in other languages (some spanish or non english users) that…

how to contact with technical support. Using with the program or what? Photo example (spanish version):

17 minutes ago, Sinus said: Doing a clean install (removing BD Total Security and then installing it again) should fix the problem. Might not fix the problem with clean install, it is a problem with language version of bitdefender (spanish version), also if i clean install the program, the exceptions will delete after…