Nei1_C_C

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Hi there I had nothing regarding oneclick optimizing the registry for many months until I upgraded to Win 11 and suddenly it was working again, I do not believe Alexandru_BD to be correct because I installed and uninstalled a number of programs during that time, also windows updates were frequent during that time hence…

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C January 2023
Thanks for the replies, they do not however give me any confidence in the product. A function that has worked satisfactorily in previous years no longer even looks at the registry. Having worked in IT for nearly thirty years prior to retiring it is my opinion that something here is incorrect. I accept that many registry…

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C June 2022
Well despite support telling me there was nothing wrong, another three months down the line and Optimizer is still not looking at the registry, this has to be an issue.

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C June 2022
Ah ok, frustration was setting in, thanks Gjoksi79_ I re-read your original email and saw that you replied to their support ticket email and second attempt it did work, so thanks for that

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
That is what I am doing and it says the file exceeds the size limit, I have been doing this kind of thing for thirty years but it does not work for me

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
How I hate these sort of hiccups, it should be an easy process to submit not purgatory it is 5.26MB only

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
The zip file is 5.26 Mb size but is rejected as too big what now?

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
Thanks Scott

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
Anyone care to give me the email address for the engineers?

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
This has been this way for months but I was unsure why, with all the software updates these day it is impossible to stay clean for so long unless someone is manipulating things round the back or something is broken

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
All I see is this when running optimizer

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
Device name HP LAPTOP Processor AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz Installed RAM 8.00 GB (7.36 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 Installed on ‎18/‎08/‎2021 OS build 19044.1620 Experience Windows Feature Experience Pack 120.2212.4170.0

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
There is no such subdirectory on my version

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022
I have also submitted snapshots to customer support under ticket number 1007330123, I am not aware of the support tool you mention, I have never needed it until now.

in Optimizer on my Bitdefender Total Security Comment by Nei1_C_C April 2022

Nei1_C_C ✭

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