Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Neweb

Comments

  • I am experiencing the same problem as Scott. vsserv.exe is running now and then and stalling my computer. It is quite annoying not to say more. I am having the same problem. vsserv.exe is always running and completely killing my system. I am also on WinXP Pro with SP3. I really need to get this sorted as I can't use my PC…
  • How much memory do you have installed is the question? You have to understand that BDTS 2010 requires memory to run. You may have enough memory to run fine without BDTS 2010, but may not once it is installed. Also your system will be slower with BDTS because of the checking it has to do to insure your system is kept safe.…
  • I have not received any emails with relation to this issue. can you PM it to me please. First off, I have made the changes you requested and it no longer asks for the password so thank you for that. Secondly, The reason I did not get the email was because BitDefender has hidden it from me. I have found help for this issue…
  • Maybe you need more system RAM and a faster hard drive. When there is little memory the system uses swap memory more(which is on the HDD ) . Also do a full system scan with BD.Last time i was infected (sometimes in 2005) my hard drive was working hard ,it was the little Jeefo at work . The system was working quite fine…
  • The installation issues seem to have been fixed, as I reinstalled it and didn't run into any of the installation errors. That being said, there's still one major issue that needs to be fixed: http://forum.bitdefender.com/index.php?showtopic=15079 Same problem here. It took forever to get it installed just like BDTS 2009. I…
  • Hello babyspicefan , We regret this sittuation and please rest assure that you have all of our attention in solving this issue . Now, let's test and see which BitDefender module is causing this issue. Try the following steps please : 1. For start , open BitDefender and click on the Settings button . Choose Expert Mode then…
  • Hello Neweb , We have send you the procedure that will help you remove the BitDefender password through the email . Please reply if you have any other questions . Thank you . I have not received any emails with relation to this issue. can you PM it to me please.
  • I cant find the file relating to Win32.Worm.Mytob.CC It did manage to block it ok so I don't think my system was compromised in any way. As for the other file. I removed an old Outlook folder (my new folder is on a network drive) and I have not seen the second message all day. Just not sure what they where.
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