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PCDania

Comments

  • ....... But it makes me wonder,.how come we update the "patch" if the update service is UNAVAILABLE ? Another uninstall/install again ??? Sigh.. Have you tried manually updating Bitdefender? Procedure and link to newest definition files can be found in below link:…
  • Got the following reply from BitDefender Support: ------------------------------------------------------------------------------------ Dear (I have removed my name) Thank you for your interest in our security solution, BitDefender. The issue that you have reported has been acknowledged by our team and is currently being…
  • Thanks anyway. I wonder if the problem is related to the way BD interacts with XP service pack 3. I guess I could risk upgrading to BD 2009 or choose a different virus program. It does not as I have not installed SP3 for Windows XP. I have WinXP Pro SP2 kept fully updated on Microsoft Update but without SP3 as I can't see…
  • Unfortunately uninstalling BIS2009 using the uninstallation tool and reinstalling BIS2009 did not solve the problem with the outdated folders not getting deleted.
  • After advice from Support I have now unistalled BitDefender Internet Security 2009 using the BitDefender Uninstallation Tool. On my own decision manually made sure BIS2009 actually was uninstalled which it was. Reinstalled and activated BIS2009 again. Some time tomorrow I expect to know if it worked or not. In the mean…
  • If you want to delete the outdated "av32bit_xxxx" folders in the "BitDefender Threat Scanner" folder, boot your computer to Failsafe Mode first. (that is what I do on WinXP Pro). For booting your computer to Failsafe Mode start pressing the F8 key repeatedly right after the first sceen (The BIOS screen) dissapears but just…
  • Got a new mail from BitDefender Support. For some strange reason they suggest I upgrade to BitDefender Internet Security 2009?? It is that very program I and some other people have problems with filling up the harddisk with outdated files.
  • Finally got a response from BitDefender Support. They said Sorry for the delay, we had a technical problem. Have send the files they requested so let's see what happens.
  • Hi there. Belated Happy New Year. Hope I am able to post in this thread as spreading my posts all over the forum is a bad idea. Contacted BitDefender Support 24th of December, have only got an automated reply. Today BIS2009 started on its 'is not responding' acting up. Checked the "BitDefender Threat Scanner" folder and…
  • HG: Sm3K3R has it right, BD2008 works, use it now with your BD2009 key (at no extra cost). BD says that 2008 & 2009 use the same anti-virus programming. Maybe in year 2009 the BD2009 will suddenly start working for all users. Not much time left. My concern isn't for those who realize that BD2009 has problems, I worry about…
  • I did say I would igore Sm3K3R but in this case I'll make an exception. Anyway if you hide "some" overclocking tweaks or cracked software the only one that gets fooled is you. How DARE you claim both that I'm lying and that I have illegal software on my computer My computer is NOT OC'ed as that is turned off in the BIOS.…
  • Why? There is nothing to see. It found no errors of any kind just like testing with WD Lifeguard tool didn't find anything. Do you not read my replies? No reason for you to reply to this post, from now on I will ignore your communication with me.
  • PcDania please stop filling up pages with useless talk. Did you even bothered to check the disk for errors or not ?Please post the check disk report as i showed you. It's clear you didn't bother to actually read my replies. The is NO problems what-so-ever with neither my OS, my HDD or the filesystem which is NTFS. I can…
  • You know what to do then. Uninstall bitdefender; use another free anti-virus program and see if the same thing happens. Haven't encountered the same problem with bitdefender, but the updates are huge (especially all of the plug-ins). Before I bought Bitdefender I had Kaspersky installed and running on the same harddisk…
  • To all that have this problem, please run a FULL CHECK DISK with Windows XP utility ,right click on each partition/properties /tools/ press "Check now" tab and tick all the little boxes.For the boot partition you ll ne asked to restart,after the check disk finishes the computer may reboot , after this please look in…
  • To all that have this problem, please run a FULL CHECK DISK with Windows XP utility ,right click on each partition/properties /tools/ press "Check now" tab and tick all the little boxes.For the boot partition you ll ne asked to restart,after the check disk finishes the computer may reboot , after this please look in…
  • If you format the harddisk before reinstalling the computer the virus or what ever kind of infection your computer has is gone.
  • WoW! I originally posted the thread "Hard Drive Filling Up On IT's Own", and found this one right above it! I'm submitting a screen shot of the size of my BD Threat Scanner folder, showing 43.5 Gb file size. It appears that some people posting on this are in denial of this issue with BD AV 2009. I've just submitted my 3rd…
  • In another topic you even recommend to someone that it must be their file system and XP is at fault. Think that was me getting that "advice". I'm on a single computer running dual-boot with WinXP SP2 and Vista SP1. I got rid of the excessive 20GB+ of files by booting the computer to Safe Mode, then deleting the oldest…
  • Well, I went into the common files/bitdefender/threat scanner folder and tried to delete the av32bit_XXXX files, some of which are almost 1 Gb in size, but cannot do so because "Access denied" error message. Hmmm. I',m not sure if I want BDAV2009 to update, after seeing this! Boot your computer to Safe Mode by pressing F8…
  • That is because Safe Mode loads only the most important services needed for your operating system to function hence, Bitdefender (or any other antivirus program for that sake) does not work in Safe Mode if it depends on a service. What the Trojan goes, have you tried disabling System Restore? Trojans and other malware like…
  • Looks like I might have solved the not reponding problem after I booted to Safe Mode and deleted all the older subfolders in the "BitDefender Threat Scanner" folder and regained the 20+ GB. Bitdefender is currently slowly filling the folder up again each time it updates the definition files as it does not delete the old…
  • Just for the fun of it I checked the harddisk using WDs tool and as expected no errors. BTW, how can you say you have not heard about this issue with BD until now? Have you tried reading this very thread and also checking the forum? Admitted I'm the only one who had 20GB+ obsolete BD files but there are other people having…
  • I think the problem may be caused by operating sistem corruption or file system corruption(NTFS problems).Check you hard drive for errors with the hard drive manufacturer diagnostic tool.A full format(low level) and a clean OS installtion may solve the problem. Never heard of such issue with BD untill now What…
  • The "BitDefender Threat Scanner" folder on my computer is 20+GB in size. I installed Bitdefender Internet Security 2009 2nd of Oct so that partition actually got totally used. The as2core folder is at 45MB (MegaBytes).
  • I have this problem too with Bitdefender not responding and at the same time the Bitdefender Threat Scanner is filling up my harddisk with definition files. I installed Bitdefender Internet Security 2009 2nd of Oct on my WinXP SP2 system. The "BitDefender Threat Scanner" folder now takes up 20+GB (yes, GigaByte) of space.…
  • Hope someone reads this as the last post was a month ago. I just got the exact same problem with Bitdefender Internet Security 2009 on WinXP SP2. The reason for the problem is that Bitdefender is filling up your harddisk with files each time the threat scanner is updated. I installed BIS2009 2 Oct and the definition files…
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