PCDania

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  • @amadeux Have you tried disabling System Restore before trying to remove the Trojan? Many trojans and worms makes sure to infect the System Restore files so after a successfull removal they simply restore themself. Disabling System Restore deletes all restore points on the computer.
  • Looks like the large update today 23th of February which required the computer to be rebooted, contained the fix for the harddisk filling up. I'll return in a day or two and confirm if this is correct.
  • People read your post checking if it contains info they can use or seing if they might be able to help. If neither is the case they don't post. Regarding your problem, have you tried manually updating at windows update? -It could be someting else is blocking your computer from accessing Windows Update/Microsoft Update.
  • As I wrote in a former post, the problem is acknowledge by BitDefender. I originally did a clean installation and have after suggestion from BitDefender uninstalled the program using their tools and reinstalled which didn't solved the problem. After using their bug tracking tools and sending in the results they…
  • I've just received a mail from BitDefender Support, that the fix for the harddisk filling up should be released some time in March.
  • I noticed the post about filling up and now have a regular check for files with av32bit. Even though it does a download every hour there only seems to be 2 files at any given time. Maybe it is dependent of the operating system and its service packs? So it is not a problem effecting everyone? Luckily the problem with the…
  • Please see the Hard Drive Filling Up On It's Own... thread. I contacted BitDefender Support right before Christmas 2008 about this problem and after some mailing forth and back they acknowledged the problem 13th of January 2009. The problem has not been solved yet. I post regularly in the thread by 'guy' I link to above,…
  • No response from Support on my request for an ETA on the fix to this serious error with the harddisk filling up, so I've send one more mail asking for an ETA and telling them in a polite but unmistakenly way that I'm gettting pretty tired of this and am loosing my trust in the effectiveness of this software.
  • They are useless! I called them and got someone from the other side of the world who wanted me to e-mail him the blank e-mails whcih I did. He said I would hear back in 4-5 hours. That was 3 days ago. He also suggested I just turn off the protection because I wouldn't have a problem without it on. What's the point of the…
  • I know from experience when helping people with their computers where they have bought a computer with a trial version of some antivirus program. The program updates for 3 month after which it starts a popup warning the trial has expired and will not get updated anymore. People selects to disable the popup warning and…
  • Unfortunately that's not it. The message are not in a spam folder. They appear in my inbox with no data - no from, to, subject or text. Only the date and time I started Outlook (as opposed to the time the message was actually received by the server. And they all show as the size of 584 KB. Really weird. It only happens…
  • Maybe this link might (might) help you: Sorry, had to delete the link to Microsoft as I got the following message when trying to post: You have entered a link to a website that the administrator does not allow links to I don't know what the administrator has against Microsoft but if you search on google for HP010400921033…
  • Close to a month have now passed sinse BitDefender acknowledged the problem with the harddisk getting filled up with outdated files. Because the problem has not been solved yet I have contaced BitDefender asking for when they expect the problem to be solved. My current BitDefender Internet Security version is: 12.0.11.4
  • Yes, I'm still alive The problem with the harddisk filling up has still not been solved. I have noted when starting my computer, if I leave the computer alone at the logon screen untill all harddisk activity stops BIS2009 seems to behave, if I log onto the computer immediately after the logon screen appears, there's a very…
  • I have the Nvidia 680i chipset which has no firewall (Nvidia Active Armor, or NAM). IIRC the last Nvidia chipset with firewall was the 570. If you only install the network drivers, the firewall in those chipsets is not enabled.
  • Have you checked the contents of the "BitDefender Threat Scanner" folder (it's to be fund in C:\Program Files\Common Files on an English language computer)? On some computers that folder gets filled with outdated folders in many cases leading to BitDefender stop responding. If there is more than 2 folders in the…
  • It's just a NDIS Miniport filter the Firewall in BitDefender needs, that has not been WHQL certified at Microsoft. It's safe to install.
  • I have windows xp sp3 and Bit Defender Total Security 2009 Im running Windows Live Messenger and BitDefender shut it down, how to add it in exception list ? Thanks Hi Nemesis. I have BitDefender Internet Security 2009 so I suppose the settings are not that different. Try open BitDefender and set it to Advanced Mode (if not…
    in Help Comment by PCDania January 2009
  • G'Day HG_PCDania, In reply to your last post here - Have you heard of "Murphy's Law" ? Interpreted for this topic, it would read something like this. "If you have a 100 PC's all the same OS's with the same Security Suite installed on them, Murphy's Law would have it that on some % of them what can go wrong, will go wrong,…
  • ......... Unlike most, BitDefender is a stable product and it can be trusted, most importantly it is always among the top ones. Ummm, sorry. Can you repeat that? My personal experience is BDIS2009 is getting more and more unstable. I find I have plenty to do allready manually deleting the outdated folders with definition…
  • G'Day Folks, Just click on this link and go directly to the Malware test Results Malware Research Group project #016 Copy right does not allow for posting them here ! Not bad for a general performance test result, however I would like details of the samples used to evaluate and interpret the result weighted against the…
  • @HG PCDania I think i found what cause it..no solution though. An old post, just read it. http://forum.bitdefender.com/index.php?showtopic=8481 Yes, that is the problem with BitDefender filling up the harddisk which I have reported to BitDefender Support. They have acknowledged the problem (see the copy of their last reply…
  • Question again,..is there any change logs whatsoever in bitdefender ? I guess not.. I just checked the folders and didn't find anything, only an empty Logs folder. Oh yeah HG PCDania,..don't forget to post here again if your problem is solved. Don't worry, I'll keep an eye on this thread a little while yet.
  • Sorry bimbim, I thought you was talking about the definition database, not a program patch. I don't know if the fix for the BitDefender Treat Scanner folder has been released but would think it's still too early yet, as first they have to try fix the bug, then test if their fix works or not. I have the same version of…
  • ....... But it makes me wonder,.how come we update the "patch" if the update service is UNAVAILABLE ? Another uninstall/install again ??? Sigh.. Have you tried manually updating Bitdefender? Procedure and link to newest definition files can be found in below link:…
  • Got the following reply from BitDefender Support: ------------------------------------------------------------------------------------ Dear (I have removed my name) Thank you for your interest in our security solution, BitDefender. The issue that you have reported has been acknowledged by our team and is currently being…
  • Thanks anyway. I wonder if the problem is related to the way BD interacts with XP service pack 3. I guess I could risk upgrading to BD 2009 or choose a different virus program. It does not as I have not installed SP3 for Windows XP. I have WinXP Pro SP2 kept fully updated on Microsoft Update but without SP3 as I can't see…
  • Unfortunately uninstalling BIS2009 using the uninstallation tool and reinstalling BIS2009 did not solve the problem with the outdated folders not getting deleted.
  • After advice from Support I have now unistalled BitDefender Internet Security 2009 using the BitDefender Uninstallation Tool. On my own decision manually made sure BIS2009 actually was uninstalled which it was. Reinstalled and activated BIS2009 again. Some time tomorrow I expect to know if it worked or not. In the mean…
  • If you want to delete the outdated "av32bit_xxxx" folders in the "BitDefender Threat Scanner" folder, boot your computer to Failsafe Mode first. (that is what I do on WinXP Pro). For booting your computer to Failsafe Mode start pressing the F8 key repeatedly right after the first sceen (The BIOS screen) dissapears but just…
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