PaulIDA

Please run a full scan and paste the log here ! Hi Crysty Here is the log produced from a deep scan. Thanks! Paul /applications/core/interface/file/attachment.php?id=4464" data-fileid="4464" rel="">1231358447_1_02.xml

BTW The virus my PC had was the Antivirus 2009 one.

I successfully (I think) removed the virus using Malwarebytes Anti-Malware.

It's just that you've already bought it. Anyway, when I wrote that, I assumed that BD would get it sorted but it's been over 2 weeks since I received their "You will get a response within 48 hours" reply to my questions so that may not be the case. I've pretty much decided to go with someone else who at least responds to…

Doing some searching I found a forum which discusses a solution to this virus as far as I can tell. http://forums.cnet.com/5208-6132_102-0.htm...orum-w;forums06 To remove the virus, it recommends downloading Malwarebytes' Anti-Malware software which is free. Any opinion on whether to do this or not is appreciated! I've…

Hi Catalin, I noticed that there are quite a few downlaods for the bd_sys_log.xml.zip file I had uploaded earlier. Is there potentially any information in that file that could result in a security issue if it landed in the wrong hands? Can BD employees only down load it? Would you like me to upload the zip with all of the…

Attach the following to a new post(packed in a password protected archive using the password "infected"). You may need gmer(gmer.net) to save some of them. c:\windows\tasks\bgsczjak.job c:\windows\system32\hggyvtun.dll c:\windows\system32\kuyukd.dll c:\windows\system32\urqnfwuv.dll c:\windows\system32\psqlpwd.dll…

Please provide an AVIS log. (HOWTO section) Thanks Catalin, Attached is the AVIS log. The ticket ID is 200901021010599. I have replied to the ticket email with a zip containing avis log, gmer log, deep scan log, and doc with images of some messages produced by the malware. Thanks again, Paul…