Pengilum282

I followed the method suggested in the ticket received via email, and still have the same error. I would like to pursue the refund route, as I just cannot get it to work on this computer. I don't understand why, I am sure it works on numerous PC's similar to my configuration, but for some reason, I am having a world of…

okay, will attempt it tomorrow. Been very busy lately.

I have run the AVG Uninstaller, and removed all components of it. As far as steps to reproduce it. I download the install file. Save it to desktop, run the .exe, it downloads the data from the servers (i'm assuming) then start the install process. It prompts me on Custom or Easy config. I choose one or the other (I have…

Nope, unhid and un read only applied aswell, still no dice. Sounds like refund time.

I will unhide it, perhaps that has something to do with the problem.

The folder is there, and I can make sub-folders in it on my own, but BitDefender seems to have problems accessing it for some reason.

I am sure. I built this computer myself. I am the only administrator on the PC, and I also right click Run As Administrator. I know that SHOULD work, but, it doesn't, hence why I am here.

Error message has not changed using the supplied method.

Screenshot from previous request. Currently working on proposed solution.

We need a lot more information in order to be able to help you. Laptop or desktop? Desktop What speed CPU? AMD Black Edition Phenom II 3.5GhZ How much RAM? 4 Gigs What OS - WinXP, Vista, Win7? 32-bit or 64-bit? Win 7 64 bit Did you have another security program installed previously? AVG, via windows program uninstall Do…

Is this, or is this not a techinichal support forum?

bump for non-existent technichal support.

I am still awaiting a reply regarding my installation error, before I do a charge back on my credit card, and let your company deal with it.