Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Phill

Comments

  • Hello Keiji Greetings. Hope you are staying safe. Since its a performance/network related issue you are facing, it will be really helpful if you can share diagnostic logs from your affected computer for further investigation by dev team. Steps of capturing and sending the diagnostic logs is clearly mentioned here with…
  • Hello Paul, Greetings. Hope you are staying safe. First make sure you are using the same email ID on all of your Bitdefender products. If yes and still facing the issue with subscription mismatch, try logout and log back in on the device which you face subscription issue. You can also track all your devices and bitdefender…
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