Comments
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We don't see any reply from the Support team. The problem is quiet simple : Bitdefender is blocking PrivaZer while cleaning. It also prevents PrivaZer from accessing its settings files located in %localappdata%\PrivaZer so that end-users are complaining. Is it so difficult to run a test on your side on a PC running Windows…
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Hello, still having issues despite we have contacted the technical support. No answer received. No help received. Is that normal ? The PrivaZer Team
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The only way to have PrivaZer running is to uninstall Bitdefender.
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We could test on the customer PC. The privazer.exe file was added to the exclusion list in Bitdefender but with no sucess. We even switched off the Bitdefender protection (antivirus, advanced threat defense, ransomware detection,...) but with no sucess.
