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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

RSullivan@Ameritech.net

Comments

  • I also have this problem. My main problem though is with Bitdefender support. They keep telling me that if I exclude a folder / directory then EVERYTHING under the folder / directory is also excluded. This has been an on and off issue for me the last 5 years or so with various version of Bitdefender (The most recent is…
  • Hello. I have been a BitDefender user for many years. Up until about a year ago (August 2013) I had absolutely no problems with the BitDefender products. About a year ago, all ###### seemed to have broken loose. Anyway, about the about:blank. I have tried the Bitdefender 'Tool' and directions for resetting it and it does…
  • Ok, so I spoke with BD tech support. They have no idea why this procedure is not working. So I went to www.BitDefender.com/Uninstall and un-installed bitdefender. I then re-installed bitdefender and my firewall issue has gone away. BAD ME! What I forgot to do is save a copy of the XML file that contained all of my…
  • Thank you Cris. Yes The folder C:\Program files\Common files\BitDefender\BitDefender Firewall does exist. Yes I ran the Uninstall_FW_All.exe and FW_Install_Vista.exe with administration rights. To make sure I just ran the Uninstall_FW_All.exe again, in the command window it says: The system cannot find the path specified.…
  • Thanks Alex. I think you have answered my question but to be sure I will ask it in a different way to make sure. 1.) I have 3 entries in Privacy control:;Cookie Control List. They are (from top to bottom) ads.yahoo.com (Deny Both) sds.yahoo.com (Deny Both) yahoo.com (Allow Both) 2.) So when I connect to www.yahoo.com…
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