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I received the extension this morning. Thanks for the compensation - it was important for me to see you were willing to do this as gesture for any inconvenience caused.

It didn't ask you for your key to confirm? Nope I got nothing but "we're sorry etc. please accept 6 month extension".

@siimvuss @Kieran @Red Avatar and @ all, Please read carefully the emails you are receiving. As already stated, we are trying to approach each user manually and individually, so each email contains specific instructions. Either that we process the extensions automatically or we are asking for some type of identification…

I am happy that you have agreed with most of the points I made earlier. I would be very glad if the BD crew agree to this as well ie they acknowledge the delay in sending the emails. Also it will be very good if they tell the users the cause of this mistake and the steps taken to prevent future errors such as this. I have…

Herman, you need to chill. ANY & ALL antivirus software & antimalware tools can have a false positive! There's an option for all of them to allow the user to check the files to be sure first for a reason! And you, LOD, need to get your head out of their ######. The last time an antivirus had a false positive, it was all…

I loved windows 7 right from the first boot up. NOW, I love it even more. The repair option during boot is a lifesaver for me. After getting the first virus message I ofcourse started a deep system scan, and only cancelled it after 19000+ hits. I'm now manually recovering those items (what a pain btw). If it were not for…

I am still using the same PC that the F/Ps were reported on without anything deleted. Quaranteened yes, but not deleted. I am still scanning with Malwarebytes & it not finding anything. If your BD id auto deleting files, you have it set somehow to do so. You don't get it - if Bitdefender quarantined itself, it won't…

I am NOT amused by this. My entire computer locked up, I lost several files that were running and unsaved because the whole thing slowed down to a crawl and all my programs stopped functioning. No wonder, with Shitdefender freezing vital system files left and right! Windows 7 was constantly busy repairing the damage it…