Rigolax

Please, someone. I can't grab the patch because my real time defender is on. And I can't turn it off because I cannot launch BitDefender. What should I do ? (Lacking knowledge) Bump ! That is now mor than 13 hours I wait for someone at BitDefender's to help me. What should I do ? I won't reboot without knowing if it will…

Please, someone. I can't grab the patch because my real time defender is on. And I can't turn it off because I cannot launch BitDefender. What should I do ? (Lacking knowledge)

Thank you for your report. This problem is being looked at as we speak. As soon as a solution is found, you will be announced. Please disable the Realtime Protection. Cris, I can't disable it because I cannotlaunch BitDefender anymore

What if I can't download the link given, because there is always a popup from BitDefender saying a Trojan fake alert is added ?

For this situation you need to repair BitDefender. Go to Start->All Programs ->BitDefender 2010-> Repair or Remove. Cristi. Says it cannot find the msiexec.exe

Hello Rigolax, To turn off real time protection,you need to go in BitDefender->press the Settings button and remove the checkmark under Antivirus. Press OK to apply the changes. Cristi. Thanks Cristi, problem is I cannot open anymore BitDefender, so I don't have access to this option, and I won't stop my computer before a…

Bonsoir, Ceci est un message du Centre de Recherche de BitDefender en France: Sur les SEVEN 64 bits, la restoration systeme semble corriger un nombre important de machines impactées. En attendant le 1er FIX qui devrait nous arriver d'ici 2 ou 3 heures, vous pouvez essayer la restoration systeme. Bonsoir, deux questions…

Listen people - I know there are a lot of newbies on here and they are lost as to how to "fix" this. There are some things you need to realise NOW! I have now sorted mine! Im a very experienced user and virtually the same second I seen this "alert", I switched off my anitvirus, Restored 5 files that it quarantined and…

Still waiting for BD techs to say how to do when we can't download the fix because BD can't be runned anymore

Meanwhile I'm reading Misery Loves Comedy (Ivan Brunetti). I'm sure he'd have something to say about this situation. Ha well, back to waiting for this fix to come up.

if you have the expert layout click on the antivirus tab and check off real-time protection at the very top. The admins have said to click on the settings tab and check OFF the antivirus. Thanks Moguai and M.G. but thing is when i click on my Bitdefender icon, it will not open... seems I'm screwed. Any idea ?

Please, how do you turn of the real time defense ?

1) How can you get the update, for those who could get it ? When I try to download it I can't because of a Trojan alert. Then it freezes my Firefox and I need to open it back.