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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

RobertoC

Comments

  • On 10/18/2019 at 1:49 PM, Anisoara S. said: Hello, In this case, please send us an email at bitsy@bitdefender.com with a detailed description of the situation and the screenshot from this thread. Please include also a Bdprofiler in the email - https://www.bitdefender.com/consumer/support/answer/1863/ Thank you! I have…
  • 16 hours ago, Anisoara S. said: Hello, Please tell us if you can perform a manual update for Bitdefender Antivirus for Mac by pressing the following combination: Command key + U. Thank you! No, it’s impossible. Seems that only automatic updates work.
  • BDLDaemon has full disk access. As you can see from the image I posted Sunday, when I click on the Actions menu all the four options (the three scan options and the manual database update option) are light grey, so they are impossible to click. I can still launch a scan directly from Bitdefender panel, but it's impossible…
  • After updating Mac OS to Catalina, virus scan and virus database update functions are disabled. How can I fix this problem?
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