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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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My clients had the same problem. Nothing worked. It would have been cool to have a BitDefender rep respond here about the problem. But no response. I love BitDefender but my customers are looking at me funny. So I switched them to another top virus program until BitDefender acknowledges the problem and/or announces a fix.
